zM
zwelibanzi M
1 reviews | Active since Apr 2010
24 Feb 2016, 09:10
Worst Customer Service
Why do I as a client need to keep making a follow up regarding my claim? No feedback ever received or a phone call regarding the status of my claim.Why do I need to keep on calling and requesting for an update not even once has the claims advisor bothered to call me or to give me a single update.I'm really considering to go back to my previous Insurance and you are guys are quick to response when you want to get quote on Insurance.<br> <br>
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King Price Insurance's replyOfficial
25 Feb 2016, 17:08Hello zwelima,
It's really heartbreaking for us to hear that you had a bad service experience from us. We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
Our claims department has been in contact with an update. Rest assured we have your best interest at heart and will try our best to get this wrapped up for you as soon as possible.
Royal regards
The kings court
It's really heartbreaking for us to hear that you had a bad service experience from us. We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
Our claims department has been in contact with an update. Rest assured we have your best interest at heart and will try our best to get this wrapped up for you as soon as possible.
Royal regards
The kings court
King Price Insurance's reply25 Feb 2016, 17:08
Official
Hello zwelima,
It's really heartbreaking for us to hear that you had a bad service experience from us. We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
Our claims department has been in contact with an update. Rest assured we have your best interest at heart and will try our best to get this wrapped up for you as soon as possible.
Royal regards
The kings court
It's really heartbreaking for us to hear that you had a bad service experience from us. We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
Our claims department has been in contact with an update. Rest assured we have your best interest at heart and will try our best to get this wrapped up for you as soon as possible.
Royal regards
The kings court