Worst claims experience EVER...!!!

I am tired of fighting for my claim to be paid out, I disclosed all my information when took out the policy. My vehicle went in for assessment on 22/10/2020(20 DAYS LATE), I informed King Price that the vehicle needs to be repaired URGENTLY as the vehicle gets water in at the back fender, and we live right next to the beach, the vehicle is busy rusting more. I feel like according to TCF (Treating clients fairly) that I am not being treated fairly...!!! We had heavy raid in Cape Town the last few day and I know the vehicle is going to be full of water at the bottom, we tried a temp solution but we can only do so much. Thank you King Price for causing more damage to our vehicle. USELESS...!!!