Worst claims experience ever

<p>I had my phone along with my bag and contents ****** on 18 October, of which I called to claim the following day. I was told I need to validate the incident by providing itemised billing to show when I last used the phone and proof of ownership from my contract provider. They asked who I was with and wanted their details to ask them about the incident. I have now been told I need to provide proof from my bank that I stopped the bank card (which was in my bag). This is utterly ridiculous. My bag and other contents has nothing to do with my cellphone claim and had I known it would be such a nightmare I definitely would not have insured with King Price!</p>