1 reviews | Active since Jul 2013
Worst Claims experience EVER
<p>I submitted a claim for a wheel (mag) that was damaged. It took 2 weeks just to be informed that they cannot find a rim. a Panel beater was assigned and would assist by fixing the mag. BUT NO....they were negligent and spayed my bumpers instead of fixing the tire. (the color does not match and they are promising to fix it) I do not accept this, as this now depreciates my vehicle's resell value and this is not TCF. Now I have been without a vehicle for an entire month, and I had to make alternative arrangements at my own expense for a simple tire that needed to be fixed. </p> <p>If I do not get a resolution within 24 hours, I will take this matter to the Ombudsman.</p>
Hi Jeanne
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us or our service providers, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Corne from our assessing department has been in contact with you to discuss your concerns and the way forward. Should you require any further assistance please do not hesitate to contact us directly.
Royal regards
The kings court
Hi Jeanne
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us or our service providers, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Corne from our assessing department has been in contact with you to discuss your concerns and the way forward. Should you require any further assistance please do not hesitate to contact us directly.
Royal regards
The kings court
Since my post here, we had no interaction with anyone from King Price???????
Since my post here, we had no interaction with anyone from King Price???????