PT
Phuti T

1 reviews | Active since Sept 2017

20 Apr 2023, 10:26

Worst claim process ever

We have logged a claim and it is approaching 2 weeks now - no one said anything to us. Not even assessor! Can it really take 2 weeks to approve a bumper repair though? Anyway I am not amazed. Y’all are better devils but processes are never easier or smooth.

0
Replies (3)
King Price Insurance
King Price Insurance's reply20 Apr 2023, 14:19
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims will be in contact to discuss.
PT
Phuti T's update25 Apr 2023, 14:04
Reviewer Update
It has been 5 days now and no call has been received. King price you are a group of ****mers
King Price Insurance
King Price Insurance's reply25 Apr 2023, 14:30
Official
An urgent follow up has been sent to the claims team.