KM
Kevin M

1 reviews | Active since Aug 2013

18 Oct 2017, 14:45

Worst and Dishonest

We recently had and accident with our vehicle which was hit on the right hand side. the vehicle was repaired but when we got the vehicle back there was a loud noise coming from the front right wheel. I took the vehicle back and was told by the assessor that it could be related to the accident but cannot say for sure but looks like a damaged C.V joint he will raise the necessary paper work to get it replaced. now a week later I am told that the assessor changed his mind it is wear and tear. I have and 5month old invoice from Driveshaft centre where these CV's were serviced and was told that there are good now after the accident I'm told that they are damaged due to wear. King Price and their assessors are very Dishonest and to people out there looking for a reputable insurance please stay away from King Price they will rip you off. they will not repair your vehicle to the state it was and their assessors are equally Dishonest.

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Replies (2)
King Price Insurance
King Price Insurance's reply23 Oct 2017, 16:45
Official

Hi Kevin

Our assessors have been in contact with you to discuss your concerns. We note that the Cv joints are not related to the accident in any way and that the damage to the vehicle was on the rear fender, rear door and part of the front door. The area of damage is not in the vicinity the Cv joints at all and therefore not related to the incident.

Royal regards

The kings court

KM
Kevin M's update24 Oct 2017, 07:11
Reviewer Update
I expected this response from you but your statement is incorrect! When I spoke to the assessor he agreed that the CV joint in question could very well be caused by the impact in the right as I was present at the scene of the accident and the vehicle was knocked and pushed sideways. when the assessor drove the vehicle he said that the vehicle keeps pulling to the left after numerous time the alignment was done and he confirmed that the CV joint was damaged most likely by the impact. Now that you have to fork out more money you are trying every trick in the Book to get out of this. I am still awaiting the letter from your assessor regarding this incident as my CV's were inspected by Driveshaft centre 2 months before the accident I was to that they were good and just the boots were replaced. I am taking the matter further as you and your assessors are dishonest and I hope people see my review and realise that King Price is the worst insurance by far