LJ
Lavern J

1 reviews | Active since Jul 2016

20 Jan 2025, 09:05

WORSE SERVICE EVER!!!

I did a quote 1 week ago with Jacobus Lotter and somehow i was signed up and then requested to have it canceled due to getting insurance elsewhere but it was never canceled. This morning i wake up to a debit order trying to go off my account, which incurred fees and now King Price is MIA and Cobus does not answer my emails and i even tried calling but they hung the phone up on my ear.

I would definitely not recommend them cz you only good enough top sign or quote but nobody gets back to you and now i have an account in overdraft and they not taking responsibility

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Replies (1)
King Price Insurance
King Price Insurance's reply20 Jan 2025, 09:36
Official
Hi Lavern,

We never like hearing that our clients have had a bad experience, but you have our word that we will do everything in our power to try to make things right.

We’ll investigate things on our side and will be in contact shortly to either get more information or provide you with an update with regards to your complaint.

Thanks for letting us know.