AM
Asanda M
1 reviews | Active since Apr 2013
12 Feb 2016, 15:08
Worse insurance company ever
I logged a claim in Nov 2015 and nothing was done about it. Now Feb 2016 after 4 written complaints im still without my car. I deal with *********** staff who tells me \i can not help you so we can sit in this phone for ever there nothing i can do\". Today im informed that i need to return the rental car and king price told me there is nothing they can do, i must return it and wait for my car to be fixed. That is their royal service. "
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King Price Insurance's replyOfficial
12 Feb 2016, 15:31Hello mdyosias,
Our sincerest apologies for the negative experience, as you are aware your policy allows for car hire to a maximum of 30 days. We have contacted the panel beater whom is repairing your vehicle and they have advised us that the repair delay is due to certain parts being on back order from the manufacturer, the ETA on these parts is early next week and this has been conveyed to you.
We have tried our utmost best to speed up the process but unfortunately we have no control over parts delays.
Royal regards
The kings court
Our sincerest apologies for the negative experience, as you are aware your policy allows for car hire to a maximum of 30 days. We have contacted the panel beater whom is repairing your vehicle and they have advised us that the repair delay is due to certain parts being on back order from the manufacturer, the ETA on these parts is early next week and this has been conveyed to you.
We have tried our utmost best to speed up the process but unfortunately we have no control over parts delays.
Royal regards
The kings court
King Price Insurance's reply12 Feb 2016, 15:31
Official
Hello mdyosias,
Our sincerest apologies for the negative experience, as you are aware your policy allows for car hire to a maximum of 30 days. We have contacted the panel beater whom is repairing your vehicle and they have advised us that the repair delay is due to certain parts being on back order from the manufacturer, the ETA on these parts is early next week and this has been conveyed to you.
We have tried our utmost best to speed up the process but unfortunately we have no control over parts delays.
Royal regards
The kings court
Our sincerest apologies for the negative experience, as you are aware your policy allows for car hire to a maximum of 30 days. We have contacted the panel beater whom is repairing your vehicle and they have advised us that the repair delay is due to certain parts being on back order from the manufacturer, the ETA on these parts is early next week and this has been conveyed to you.
We have tried our utmost best to speed up the process but unfortunately we have no control over parts delays.
Royal regards
The kings court