LR
Lesetja R

1 reviews | Active since Sept 2019

05 Mar 2024, 07:32

Worse Insurance Company

Good day King Price

I trust you are having Kingly days and all is well. I am however not thinking and saying Royal things about King Price. For this treatment I think it was better if I was not insured at all. I am not sure if these delays are normal or not but judging by the complacent perceived, the silence and No follow ups since I have logged this claim on the 27 December 2023; I am almost convinced that this is the Royal Treatment you mention and talk about everyday. 1. It may be a service level agreement you have with Auto Magic and/or Ross Champion; but from my point of view it’s disgusting. 2. It’s is already over 2 months with my vehicle packed at Ross Champion(Battery is probably out and I might need to get a new one). 3. There has been some sms which I guess are purporting to be regular feedback. 4. The last one Estimated the completion date to be 23th Feb, on the last day of Feb 2024 I am still in Limbo. 5. The vehicle drove by itself to the panel beater for heaven’s sake to be kept for 2 full months. 6. This frustration I am experiencing is unwarranted, it’s not necessary. 7. I wonder if did not have alternative car, what would have happened?? 8. If this is the true reflection of Royal 🤴🏾 Treatment, then I know what other people are experiencing. 9. During this frustrations with my Car, I still get asked if i will submit a claim by King Price and premium increases. 10. I don’t know if I should cry or laugh…lol! 11. I am actually tempted to share this experiences on HelloPeter, maybe I should do so? What do you think? 12. Was I not paying enough to cover repairs and time to repair? 13. I am angry actually. 14. Can we move my car to someone who can work faster?? I am hoping no-one else is experiences this Royal Treatment, because it’s definitely not Kingly🤴🏾. Can you imagine the conversation I am having with friends, family, especially colleagues about King Price when asked where my car is?

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Replies (1)
King Price Insurance
King Price Insurance's reply05 Mar 2024, 09:01
Official
Hi Lesetja,

Thanks for reaching out to us.

We’re sorry to hear that you’re not happy with our service. We want to make things right for you as soon as possible that’s why we’ve sent your complaint to Claims department to look into it and get back to you.

We promise to do everything in our power to help you!

Royal regards,
The Kings Court