DO
Diana O
1 reviews | Active since Feb 2019
02 Nov 2021, 11:34
WORSE CLAIM EXPERIENCE RECEIVED
I received the worst claims experience ever. No response to my emails and just no care in the world whether it is urgent or not. It is a week later and King Price could still not finalize a stupid cell phone claim.....makes you wonder how they deal with major claims. XANDA-LEE PRETORIUS, YOU URGENTLY REQUIRE SOME CUSTOMER SERVICE TRAINING AND HOW TO BE MORE SUFFICIENT IN YOUR WORK!!!
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Replies (2)DO
Diana O's updateReviewer Update
02 Nov 2021, 15:21HRC was the cause of this issue and NOT King Price, neither Xanda-Lee Pretorius. XANDA-LEE THANK YOU FOR RESOLVING THIS, IT IS HIGHLY APPRECIATED. YOU ARE A STAR!!!
DO
Diana O's update02 Nov 2021, 15:21
Reviewer Update
HRC was the cause of this issue and NOT King Price, neither Xanda-Lee Pretorius. XANDA-LEE THANK YOU FOR RESOLVING THIS, IT IS HIGHLY APPRECIATED. YOU ARE A STAR!!!
King Price Insurance's replyOfficial
08 Nov 2021, 16:17Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Thank you for your valued feedback :)
King Price Insurance's reply08 Nov 2021, 16:17
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Thank you for your valued feedback :)