PM
Phuti M

1 reviews | Active since Nov 2021

25 Mar 2024, 13:06

Wind screen with King Price

I have made a claim for my car wind screen on the 26/02/2024, paid access amount on the 27/02/2024. Even today I’m still waiting for my wind screen to be replaced. King Price and DGC glass are taking me from pillar to post.I mean this is a mere wind screen, what will happen to my car one day if I need their service? I will never advise anyone to be insured with King Price, never. They are the worst so far.

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Replies (3)
King Price Insurance
King Price Insurance's reply25 Mar 2024, 14:02
Official
Hi Phuti,

We are deeply sorry that you had such a bad experience. It’s our goal to provide our clients with a premium insurance service at the cheapest possible prices, and it seems we failed you this time.

We’ll be in touch soon to see what we can do to make this better, and we’d appreciate the second chance.

Thanks for letting us know about your experience, so that we can keep improving as we go.

Royal regards,
The king and his court
PM
Phuti M's update25 Mar 2024, 16:31
Reviewer Update
Good day Mr King and his court,

I’m still waiting for your call, or rather to get my wind screen fixed. How long must I still wait?????
King Price Insurance
King Price Insurance's reply26 Mar 2024, 08:27
Official
We sincerely apologize for the lack of service. A follow up has been sent to our Claims team for urgent attention.