Why should we bother with your sale?

I completed an on line form for King Price to contact me for a quotation for a new vehicle on 03/03/2015. I received a call from a gentleman who I asked to call me back at lunch time. When he called during lunch time I asked him to provide me with a quotation. At first he said I should take note that the quotation is only valid for 30 days and therefore seemed reluctant to provide me with a quotation. He said in the call that I have the option to select my excess. However once he was done with the underwriting he said my premium would be R2500 with an excess of R4500. I then asked him to email me these details, he said he would but he never did. This goes to show how seriously King Price takes their customers and makes one wonder how great their service would be once you join me. Thanks for nothing. I will take my business elsewhere, I dont want to deal with lazy people, too lazy to even make a sale.