1 reviews | Active since Nov 2022
When I took out this Police at King Price , everyone was very helpful and cannot wait to write you a Policy
When I took out this Police at King Price , everyone was very helpful and cannot wait to write you a Policy. Several Agents call me and also follow up. Wow I was really impressed. I even wrote Positive Reviews on every occasion they asked me. I received a Call from a Senior Agent , even send him and email to Answer certain questions that he wasn't able to give me the right answer at this stage. My question was on my Building( if a Claim Occurs,) I believe it is very Important for a Client to know which Builders /Contractors they use in my Area and to do an Investigation myself of how they service are etc. King Price has their own Builders , that is far away from my Area. I send on 7 December 2022 an Email to the Manager on the same day we Spoke with Questions. I send 2 follow up emails and after a month , he did not answered my email. This is a Big CONCERN!!!! I spoke to a friend that with King Price that had a very bad Experience when her Son was in A Car Accident So that my emailed after month , no feedback. I even wrote in the email that I have given many positive reviews when I took out the Policy. If it is like this only for an Enquiry to be answered until today. WHAT IF A CLAIM OCCUR. Thank you , but no thank you!!! I definitely going to CANCEL THIS POLICY!!! King Price was a Dissapointment
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We’ll give you a call soon to get a little more information, if that’s okay, so that we can sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We’ll give you a call soon to get a little more information, if that’s okay, so that we can sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
