When giving feedback to existing clients is NON EXISTANT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

<p cl***="MsoNormal"><span style="font-size: 10.5pt; font-family: Verdana, sans-serif; color: #555555; background-color: white; background-position: initial; background-repeat: initial;">I am beyond frustrated with King Price at this very moment, my car was ****** on the 2nd March and recovered on 17th March 2016 and to date 10th May 2016 i still do not have my car back, I still pay monthly instalments for my Insurance and my car which is not small change...I do not receive feedback as promised, my claims ***essor seems to be missing from the face of the earth and INGE from Claims only calls once and when you miss the call she leaves a v/mail and when you try getting hold of her she also seems to be missing, what am I dealing with here???? A bunch of *********** people who do not know the meaning of customer service nor empathy, I was carjacked infront of my home with my husband and 1 year old daughter but who cares right!!!! My husband drove all the way to Parow Industria on Friday as we are left in the dark as to how far my car is...then i load cellphone insurance on my policy and get charged twice , i dealt with 3 different people and only one could sort it out...why??? I called yesterday to ask where is my refund only to get told its scheduled for the 14th May when i was told 48hrs from last week and the incorrect amount is getting refunded, does anyone know what they doing there???? This is utter BULL**** and I am sick of your lack of communication....I am still the client irrespective where my car is situated, it is still KING PRICE's responsibility to keep me updated... since when do we pay for **** service.</span></p>