GK
Gordon K

1 reviews | Active since Jun 2022

02 Oct 2024, 10:14

WHAT A DISSAPPOINTMENT

We have been insured with KP for about 4 years and to date found their service very good. However, this week - SHOCKING.

I may my wife was involved in an accident, which was not her fault. The claim procedure was painless, and the car repaired (not a great body shop). Then yesterday I received a policy update and our premium has increased by almost 40%!!! I have called and mailed - no response.

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Replies (3)
King Price Insurance
King Price Insurance's reply02 Oct 2024, 10:36
Official
Good day,

Thank you for getting in touch with us. Please understand that there are a lot of factors that go into a premium increase. These include factors such as changes to your risk profile and claims history to just name a few.

That said, we always want to make sure you are getting the best possible deal, so I have sent a copy of your message on to our Client Care division who will be in touch shortly to discuss your policy.

Royal regards,
The Kings Court
GK
Gordon K's update02 Oct 2024, 11:13
Reviewer Update
Thank you and the premium has been reviewed accordingly.
King Price Insurance
King Price Insurance's reply02 Oct 2024, 11:15
Official
Thanks for letting us know, and for giving us a chance to make things right again.