1 reviews | Active since Dec 2016

21 Aug 2019, 10:37

3 weeks to sort out scratch and dent

i have scratch and dent insurance with king price and its been three weeks since i logged a claim and i keep getting sms's stating we are awaiting visuals to finalize the claim. i feel i am being messed around and if i have to send the pictures again i will cancel my insurance with king price.

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Replies (2)
King Price Insurance
King Price Insurance's reply22 Aug 2019, 15:30
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us or our service providers, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. The service provider has been in contact to discuss your concerns and the way forward.
's update09 Oct 2019, 13:05
Reviewer Update
it is now the ninth of September two thousand and nineteen and still no resolution.