DP
Dorcas P

1 reviews | Active since Feb 2019

30 Dec 2020, 13:27

Warranty

I bought a car and was supposed to take it for service when it reached 195000 but i couldn't because of lockdown and immediately after the dealership opened on june i took it, it was june ,and i took it again for service of 210 000 this month December and they diagnosed the car and find out that there are opponents that i needed to repair under warranty and i had one with king price but they are refusing to assist saying that I did not take the car for service on time during the 195000 service, I am very disappointed as i am an essential worker i had to work during lockdown, so they are implying that I shouldn't have used the car.what a bad service

0
Replies (2)
King Price Insurance
King Price Insurance's reply30 Dec 2020, 13:48
Official
Hi Dorcas

Your concerns have been sent to our warranty department. Should you wish to dispute the outcome of your claim you are welcome to do so by emailing a detailed dispute to ***
DP
Dorcas P's update30 Dec 2020, 15:49
Reviewer Update
I sent 2 emails to Maliza who has been dealing with my claim with no luck