SS
Shon S

1 reviews | Active since Mar 2009

19 May 2017, 09:52

Waiting for email confirmation for over 3days

<p>I have called king price to cancel my insurance on Moday 15 May 2017. I told them the reasons and I was told to it will be cancel effective 31 May 2017 as I requested. But everytime I call I get told that it is being cancelled and that the confirmation will be sent via emai. I have not yet recieved any email. I have had such great service from King price until now. This is frustrating because I have to call everyday for the same thing.</p>

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Replies (1)
King Price Insurance
King Price Insurance's reply23 May 2017, 10:48
Official

We’re just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we’re so sorry that we let you down. Kavish from our retentions department was in contact with you to confirm the cancellation has been done as well as confirmation thereof has been emailed to you.

Should you require any further assistance please do not hesitate to contact.

Royal regards

The kings court