DW
Danie W

1 reviews | Active since Jun 2018

21 Jan 2020, 15:37

Very slow claims service

The slowest service I have ever received. Had to wait 3weeks for a claim to be processed. And now in week two of waiting for them to deliver the parts to the repair company. For one of the most common vehicles on the road. Nissan Hardbody

0
Replies (1)
King Price Insurance
King Price Insurance's reply23 Jan 2020, 16:49
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Unfortunately parts delays are beyond our control but we can assure you we do our best to get the parts delivered as quickly as possible.