Very Poor Service, No Response

I was involved in a accident in April and tried to claim directly from the other person as it was entirely her fault. I eventually gave up and on 06 August I asked King Price to do the claim for me. After numerous emails and follow up phone calls from myself I eventually got authorization and had my car fixed (the panelbeater they sent me to and King Price's lack of involvement when things went wrong convinced me to move my insurance elsewhere from 21 October). <br> I still have the outstanding claim with them, but now it seems that they have decided to not continue with it, even though I had paid them until long after the legal side should have been sorted out!<br> I keep sending mails but legal department just don't respond! I try calling but there is never any answer! <br> Yes, they lost me as a client, and now it seems they will make up for that by either not continuing with my claim or who know what their excuse will be...<br> Who do I contact to find out about this? Everyone I do actually get hold of there just says it is not their responsibility!<br>