BvdW
Braam van der Watt
1 reviews | Active since May 2020
15 Jul 2025, 11:48
very negative experience
I’ve had a very negative experience with the claims consultant. Jean-Pierre van Staden.He was rude, dismissive, and unhelpful . Despite my enquiry, I received no meaningful answers—only repeated references to terms and conditions, without any effort to explain or assist. This kind of service falls far below acceptable standards and reflects very poorly on the company's approach to customer care.
Helpful (0)
Replies (1)0
Replies (1)
King Price Insurance's replyOfficial
15 Jul 2025, 14:12Hi Braam
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us or our service providers, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our community claims team will be in contact to discuss.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us or our service providers, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our community claims team will be in contact to discuss.
King Price Insurance's reply15 Jul 2025, 14:12
Official
Hi Braam
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us or our service providers, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our community claims team will be in contact to discuss.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us or our service providers, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our community claims team will be in contact to discuss.