1 reviews | Active since Dec 2020
Very Disappointed in King Price's Mechanical Warranty Team
I find it appaling that King Price's warranty cover call centre agents just hang up on clients without assisting so they can knock off. I needed a simple POP for my mechanic to release my car after repairs and reached out to the call centre who placed me on hold for a long time until the call was cut on their end. I called back and reached their voicemail.
All of this after the insurance refused to pay for gearbox components that they claimed were covered, and only paid for the cooling system's repair. I don't even know what the point of dealing with this insurance is anymore and will be cancelling as soon as my current claim is complete. Your competitors have already been trying to poach me. Your poor customer service just made my decision easier.
I used to recommend these guys to everyone. Never again.
Have a team leader call me right away. You have my information.
Have a team leader call me right away. You have my information.
