BM
Berlenda M

1 reviews | Active since May 2014

04 Feb 2026, 17:15

Very disappointed about the service I'm receiving from kingprice...lying to customer for them to get incentive.rude consultant Thabo says to me even though I can cancel my policy with them he is affected...I'm shocked about king price consultant including

Lwandiso offered me lower access fee and increase monthly installment in Dec 2026. Then after 3 months my monthly installment will reduce. Now her manager Mafanatso says my installment wont be reduce because he **** to me..terrible service

0
Replies (3)
King Price Insurance
King Price Insurance's reply05 Feb 2026, 08:27
Official
Hi Berlenda,

We’re just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we’re so sorry that we let you down.

We’re looking into this now and will give you a call to get some more information so that we can make this right.

Royal regards,
The Kings Court
BM
Berlenda M's update08 Feb 2026, 11:15
Reviewer Update
I'm not happy with feedback I've received from managers (king price) ....they cannot offer me a service that I was promised by consultant..because he was lying. I mean how can their consultant not tell they client truth?
King Price Insurance
King Price Insurance's reply09 Feb 2026, 10:53
Official
You may email your further concerns to ***