1 reviews | Active since Sept 2011
Insurance
<p>I requested a quotation for the home building structure from King Price Insurance on the 07th July 2016 and spoke to Johannes Martin and I pleaded with him that this is just a quote he must not activate the cover as he allocated it the KP ********** number, because I still wanted to check it thoroughly comparing it to what I had. The following day I then sent an email to this Mr Marting declining to continue with the activation of the cover because I was happy about it. On the 1st September 2016 the King Price Insurance started debiting my account and I informed them that they have *******ly debited my account. On the 01 October 2016 again they debited once more. So far, they made more than R600 debits in just 2 months for nothing and they are refusing to refund me they are just sending no response at all.</p>
Hi Vusi
Our sincerest apologies for the negative experience, our retentions team has been in contact with you to discuss your concerns and the way forward. We note that we are awaiting documents from yourself in order to process the required refund.
We will follow up on the matter shortly again in order to finalise. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Hi Vusi
Our sincerest apologies for the negative experience, our retentions team has been in contact with you to discuss your concerns and the way forward. We note that we are awaiting documents from yourself in order to process the required refund.
We will follow up on the matter shortly again in order to finalise. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court