LM
Lebo M

1 reviews | Active since Dec 2015

18 Feb 2022, 10:14

Very bad service. Unhappy client

Very unhappy with the service I am getting from King price insurance and Hailtec panelbeaters. On the 11 of January 22 i took my car to hailtec for fixing and was told that it will take 2 to 3 weeks to complete the work. To this day 18th February 22 the car is still not done. Both King Price and Hailtec are not giving me an answer as to why the delay except for excuses from hailtec. I laid a formal complaint with king price on the 15th Feb no response from them till day.

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Replies (1)
King Price Insurance
King Price Insurance's reply22 Feb 2022, 12:57
Official
 
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second. 
 
We’ll call you shortly to give you a full update on your claim.