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Toni-Leigh Massyn

1 reviews | Active since Sept 2013

17 Mar 2015, 11:19

UTTERLY DISGUSTED WITH THE POOR SERVICE & FEEDBACK

After a few weeks of fighting and 6 weeks of struggling, King Price says they have paid my claim, BUT the proof of payment was not sent to me (as we have requested it). II have been speaking to numerous people the last 2 days now, wasting my time & energy! My phone bill is sky high, because i have to phone them back!! I have been told that they will call me back or email the proof of payment right away, but STILL NOTHING. This is the worst service I have EVER had to deal with! I have called so many numbers and still no one assisted me. I have 2 direct numbers, to Naseema and Amore and they just NEVER pick up the phone!!<br> If i do not receive the proof of payment today, I WILL take matters further. I will be seeing my attorney today also regarding this matter.

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Replies (1)
King Price Insurance
King Price Insurance's reply17 Mar 2015, 13:33
Official
Hello Toni-Leigh,


Thank you for bringing this to our attention. we have investigated your complaint, payment was made on the 13/03/2015 into your account. Our sincerest apologies for you not receiving the proof of payment. Kylie from our claims department has emailed you the proof of payment as per your request.

Once again our sincerest apologies for the delay.

Royal regards
The kings court