LK
Lungile K

1 reviews | Active since Jan 2018

17 Mar 2021, 13:11

Urgent assistance request

Can I get someone to call me regarding a loom claim. It's been 3 months now, the app system is not convenient, I don't have my documents, cannot log in to register a claim and the call center line is a not taking me through to the relevant department

0
Replies (2)
LK
Lungile K's update17 Mar 2021, 13:30
Reviewer Update
5 stars to Juandrè Nortje for assisting me and responding to my query... I hope the whole matter will be sorted out ASAP
King Price Insurance
King Price Insurance's reply18 Mar 2021, 17:20
Official
 Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.