JF
JOHAN F
1 reviews | Active since Mar 2009
27 Mar 2015, 17:00
updated policy incorrect / no response
I have a policy at King Price.<br> I trade in one vehicle and bought a new one. My request was to replace the old vehicle with the new one. Confirmed all my detail.<br> Received the contract and this woman captured my details incorrectly. I rep**** with an email explaining what is wrong.<br> No response. I sent another email requesting someone to get back to me to update, no response, although all my mails are read every time. <br> I am really not impressed with the service, feedback or the way this is handled. <br> <br> The service at King Price is on the way down. I have never had this experience in the past and I have done a few changes to my policy. Unacceptable!!!<br>
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Replies (1)King Price Insurance's replyOfficial
31 Mar 2015, 15:40Hello menlyn,
Our sincerest apologies for your experience thus far, you have been contacted by our client care department whom are currently assisting you with requested changes.
We thank you for your patience and understanding in this regard.
Royal regards
The kings court
Our sincerest apologies for your experience thus far, you have been contacted by our client care department whom are currently assisting you with requested changes.
We thank you for your patience and understanding in this regard.
Royal regards
The kings court
King Price Insurance's reply31 Mar 2015, 15:40
Official
Hello menlyn,
Our sincerest apologies for your experience thus far, you have been contacted by our client care department whom are currently assisting you with requested changes.
We thank you for your patience and understanding in this regard.
Royal regards
The kings court
Our sincerest apologies for your experience thus far, you have been contacted by our client care department whom are currently assisting you with requested changes.
We thank you for your patience and understanding in this regard.
Royal regards
The kings court
