TL
Tebello L
1 reviews | Active since Sept 2020
16 Feb 2021, 01:27
Update my policy and refund my premiums
I've requested king price to amend my insurance policy 3months ago but my request has not been effected. For 3 months I've paid a premium for two vehicles instead of one. I've sent emails to notify the company of the vehicle details to be cancelled from my policy, but they kept on debuting my account with a premium for two vehicles. I'd like the company to refund me or lose my business.
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King Price Insurance's replyOfficial
16 Feb 2021, 15:20Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. You have been in contact with our client care department regarding your concerns. Should you require any further information kindly contact King Price or your broker directly.
King Price Insurance's reply16 Feb 2021, 15:20
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. You have been in contact with our client care department regarding your concerns. Should you require any further information kindly contact King Price or your broker directly.