Up to so far I don't have a problem cause I haven't been involved in the accident but my only problem is I've been paying the same amount from 2021 and when I joined they said the premium might decrease

Hi Maserame,

We’re sincerely sorry to hear about this. Your complaint has been escalated to our Client Care team and we’ll be in touch soon to see how we can fix things.

Thanks for letting us know, and for giving us a chance to make things right again.

Royal regards,
The king’s court