JK
Jana K

1 reviews | Active since Mar 2020

02 Apr 2020, 12:52

King Price Insurance

<div>When you insure with King Price, they tell you that you get R400.00 back for every person that you refer to them. They do not tell you that you only get this after 30 days, however, this is not the problem I have, as it is understandable. The problem I have is that they have **** to me. Since my 1st referral (33 days ago) they are now telling me that I have to wait another 30 days for this payment. How am I supposed to trust my insurer if they are constantly changing their story? I can't help but wonder, if they lie to their clients about this benefit, what else are they not telling us?

I feel let down and betrayed by the company I chose to insure my car with. I can't allow my friends and family to be insured by an ************* company and to make matters worse, when I phoned them, the consultant refused to put me through to a manager.</div>

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Replies (1)
King Price Insurance
King Price Insurance's reply06 Apr 2020, 10:33
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our client care department has been in contact to discuss, should you require any further assistance please do not hesitate to contact.