WK
Wayne K

1 reviews | Active since Nov 2022

03 Nov 2022, 12:32

Unsolicited calls and rude staff

I received an unsolicited call from a lady called Natasha trying to sell me your insurance. I politely told her I am not interested to where she just put the phone down in my ear. Two things: teach your call center staff some manners and remove me from your contact lists. I am on the national opt out list and will be reporting you to DMASA.

0
Replies (5)
King Price Insurance
King Price Insurance's reply03 Nov 2022, 13:25
Official
Hi Wayne

We ran a trace on the cell number you provided this platform with and cannot find any calls from our call centre to this number.

We work with several 3rd party marketing affiliates who utilise their own databases for this type of marketing. Please provide us with the number you received the contact on as well as the number it came from so we can investigate further.
WK
Wayne K's update03 Nov 2022, 13:39
Reviewer Update
The call came from ***. Date and time: 2022-11-03 12:23
King Price Insurance
King Price Insurance's reply03 Nov 2022, 14:11
Official
Thank you, we will investigate who it is that called you and have them remove your number from the database.
WK
Wayne K's update03 Nov 2022, 14:29
Reviewer Update
Don't forget to tell them to pick up some manners on the way. They are making you look bad.
King Price Insurance
King Price Insurance's reply03 Nov 2022, 15:03
Official
Thank you for bringing this to our attention, our sincerest apologies for the negative experience.