Unsatisfactory and non responsive service

My car went for service in November 2020. When I got the car back my window and mirror mechanism/panel on the drivers side was ******. I lodged a claim with King Price and sent pictures. It is now MARCH 2021 and I am still waiting for assistance.

The service has been unprofessional and most times non responsive when it comes to handling this complaint This is a safety issue for me as I cannot see clearly with the mirrors being in the position they in, I cannot open any windows or adjust my mirrors, I have to open my drivers door to get pass toll gates and boom gates etc. My airconditioner is not working and sitting in the car for 5 minutes in the heat is torture. My son has been ill twice in the car due to the heat and no ventilation.

This is not the first time that I've experienced this with King Price. Every consultant that I speak to promises to get back to me with no result. I have phoned numerous times, utiised the whatsapp chat platform and everyone says someone will get back to me with no results!! King Price has the habit of exhausting clients to the point that they end up leaving the query or complaint. I talk from previous experience and from friends feedback. This practise has to end.

I have started a job thst requires traveling and I cannot cope in the heat with my car windows been broken.