1 reviews | Active since Nov 2019
Unreliable King Price!!!
I'd like to share my disappointment at King Price insurance and its service providers for being unreliable. I had made a claim on my home contents cover for a TV set. On the Monday the 04/11/2019 I paid the excess amount. According to KP I should have received a new TV 3-5 days later. It's now the 14/11/2019 and I have received none!!! When enquiring with the service provider, they have been making excuses such as a delay with the courier company (last week Thursday) and yesterday blamed it on black Friday preparations. I'm appalled by KP services. They disregard their clients and clearly my premiums don't matter.....Discovery Insure has scored itself another client!!!! Stay with your black friday as I leave.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. As per our records the TV has been delivered, should you require any further information please do not hesitate to contact our claims department directly.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. As per our records the TV has been delivered, should you require any further information please do not hesitate to contact our claims department directly.