lM
londiwe M
1 reviews | Active since Aug 2019
14 Dec 2021, 13:32
UNREASONABLE CLAIM DELAYS
I was ****** and they stole my jewelry & other items. I submitted the claim on 20/11/2021 and I was advised by the claim validator that the claim takes 7-14 days to be validated. Today is the 14th day and to my surprise the claim hasn't been validated. I have submitted everything they requested from me to help them validate the claim with no delays. I've always been happy with King Price because they deliver as promised. I am really disappointed.
Helpful (0)
Replies (3)0
Replies (3)
King Price Insurance's replyOfficial
14 Dec 2021, 15:16We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
We’ll call you shortly to give you a full update on your claim.
Royal regards,
The king and his court
King Price Insurance's reply14 Dec 2021, 15:16
Official
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
We’ll call you shortly to give you a full update on your claim.
Royal regards,
The king and his court
lM
londiwe M's updateReviewer Update
21 Dec 2021, 21:21The delay is really unreasonable & makes no sense.
lM
londiwe M's update21 Dec 2021, 21:21
Reviewer Update
The delay is really unreasonable & makes no sense.
King Price Insurance's replyOfficial
05 Jan 2022, 10:53Please accept our sincere apologies for your bad experience. We strive to make our clients smile, and we take it very seriously when we don’t.
Thanks for letting us know, and for giving us a chance to make things right.
Thanks for letting us know, and for giving us a chance to make things right.
King Price Insurance's reply05 Jan 2022, 10:53
Official
Please accept our sincere apologies for your bad experience. We strive to make our clients smile, and we take it very seriously when we don’t.
Thanks for letting us know, and for giving us a chance to make things right.
Thanks for letting us know, and for giving us a chance to make things right.