SM
Samkeliso M

1 reviews | Active since Apr 2024

30 Nov 2024, 22:22

Unrealistic claim rejection

trusted king price , until I had an accident. They rejected my claim because I didn’t disclose that I bumped into someone I know. We were coming from a mutual friends’ place to different destinations, until a vehicle heavily app**** brakes infront of my friends’ car , which also led him to applying heavy brakes. As soon as I saw the brake lights I app**** brakes although it was a little too late, I tried to move away and unfortunately hit my friends car on his right hand side of the back bumper. My car was only damaged on the left hand front side, I was driving 40kmh at a 60kmh zone. The investigators called me to their offices and asked me to withdraw the claim and continue with my premium or else , if I don’t withdraw , they will reject the claim and cancel my policy which will give me a bad name on the name on the insurance industry, they falsely accused me of being intoxicated which was the sad part since I was not intoxicated and they even didn’t have proof . The investigators called Lawrence Mokoena and Stanley Mahlangu kept on stating irrelevant facts on reasons why they won’t cover and how I should consider withdrawing the claim and continue with my policy they claimed that I am not showing any remorse, which I didn’t understand why should I show any remorse when I didn’t do anything wrong . Their internal dispute is good as dead !!! Don’t even bother. There’s a lot discrepancies from their side which I am ready to tell the court about.

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Replies (1)
King Price Insurance
King Price Insurance's reply09 Dec 2024, 10:35
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***