Unreal decision

This does not put a smile on my face, in fact I’m even sadder. I'm so disappointed about the way you treat your so called “Queen” The item value is 197k, last month Riaan said the item will be replaced at the value of 150k, but now you are replacing the item at the value of 100k?? this is so unreal. Jewellery is a very personal item & due to the experience I had while wearing my previous jewellery piece, I request you pay the amount in my bank account and I will buy my preferred item at my preferred jewellery shop. Replacing jewellery is not as simple as replacing a car. This is not how kings and queens are treated.