unproffesional service

I did a quote with a consultant \Kabelo\" who was very forceful and unprofessional. He never listened to my needs and took down all my information. He then tried to pressure me to take out a policy only find out that he had not covered me properly. he refused to email me the policy documents .He phoned me numerously trying to close the deal. When I queried information that he left out. He played ********. I noticed that the price also increased. I escalated this to his manager who phoned and the call cut at the word \"hello\". I returned the call but he never bothered to call back. It seems like this Brand does care about customers...."