CS
Christo S

1 reviews | Active since Aug 2023

29 Aug 2023, 20:46

Unprofessional Service and False accusations.

To Whom It May Concern,

I am writing to express my extreme dissatisfaction with the service I have received from your company. I have been treated unprofessionally and have been subjected to false accusations.

I have previously requested to see the provider's report, but your company has refused to provide it. How am I supposed to trust your company if you are not willing to provide me with the necessary information? I have been trying to make a claim for my TV, damaged by a power surge, which I am covered for under my King Prince Insurance policy. I have paid for two reports, both of which have come to the same conclusion, yet your company is still not satisfied.

Furthermore, I feel that your company has been unprofessional and has made false accusations against me. It gave my no choice to go this route which I don't want go. And changing my insurance.

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Replies (1)
King Price Insurance
King Price Insurance's reply30 Aug 2023, 09:16
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***