ML
Mpogola L
1 reviews | Active since Aug 2019
05 Nov 2019, 13:09
Unprofessional Help for a quote
Very disappointed with the agent that i called for a quote on my current car. Asking for a quote does not mean that ill take the insurance. Very dissapointed.
Helpful (0)
Replies (2)0
Replies (2)
King Price Insurance's replyOfficial
05 Nov 2019, 16:53It’s really heartbreaking for us to hear that you had a bad service experience from us. We can’t undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it. We tried calling you to discuss but to no avail, please know what we are deeply sorry that we’ve let you down.
King Price Insurance's reply05 Nov 2019, 16:53
Official
It’s really heartbreaking for us to hear that you had a bad service experience from us. We can’t undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it. We tried calling you to discuss but to no avail, please know what we are deeply sorry that we’ve let you down.
ML
Mpogola L's updateReviewer Update
06 Nov 2019, 14:29I thought this was resolved to both satifation, but now it seems worse after accepting the quote.
3 different prices i got, after cancelling my current insurance. How is this possible?
wrong details captured.
On top of that i cancelled my insurance to come to King price, now im paying higher then my previous insurance?? hows that possible??
i wont allow this. im going to call in and cancel this insurance that hasnt even started.
im in total awe.
3 different prices i got, after cancelling my current insurance. How is this possible?
wrong details captured.
On top of that i cancelled my insurance to come to King price, now im paying higher then my previous insurance?? hows that possible??
i wont allow this. im going to call in and cancel this insurance that hasnt even started.
im in total awe.
ML
Mpogola L's update06 Nov 2019, 14:29
Reviewer Update
I thought this was resolved to both satifation, but now it seems worse after accepting the quote.
3 different prices i got, after cancelling my current insurance. How is this possible?
wrong details captured.
On top of that i cancelled my insurance to come to King price, now im paying higher then my previous insurance?? hows that possible??
i wont allow this. im going to call in and cancel this insurance that hasnt even started.
im in total awe.
3 different prices i got, after cancelling my current insurance. How is this possible?
wrong details captured.
On top of that i cancelled my insurance to come to King price, now im paying higher then my previous insurance?? hows that possible??
i wont allow this. im going to call in and cancel this insurance that hasnt even started.
im in total awe.