MT
Mariechen T
1 reviews | Active since Feb 2013
31 Dec 2025, 11:41
Unprofessional Conduct
It has been a year that we are struggling with King Price to settle my husband's disability policy due to blindness. My husband has gone through all the medical tests, and all relevant documentation has been handed in to no avail. It has now been escalated to their Ombudsman also to no avail. We are constantly subjected to no response and when we contact them we are met with umpteen excuses.
My husband is unable to work and currently no income is forthcoming which has made our situation a dire matter.
Your assistance will be greatly appreciated.
Kind regards Mariechen
Helpful (0)
Replies (5)0
Replies (5)
King Price Insurance's replyOfficial
31 Dec 2025, 12:00Hi Mariechen,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Kindly email us on *** with your detailed concerns and policy details for further assistance.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Kindly email us on *** with your detailed concerns and policy details for further assistance.
King Price Insurance's reply31 Dec 2025, 12:00
Official
Hi Mariechen,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Kindly email us on *** with your detailed concerns and policy details for further assistance.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Kindly email us on *** with your detailed concerns and policy details for further assistance.
MT
Mariechen T's updateReviewer Update
31 Dec 2025, 12:05We have emailed numerous times and spoken to an accessor and still we are sitting in the dark. How many mote times are emails going to have to be sent?
MT
Mariechen T's update31 Dec 2025, 12:05
Reviewer Update
We have emailed numerous times and spoken to an accessor and still we are sitting in the dark. How many mote times are emails going to have to be sent?
MT
Mariechen T's updateReviewer Update
12 Jan 2026, 12:42Still no reply. One excuse upon the other. Worst service ever
MT
Mariechen T's update12 Jan 2026, 12:42
Reviewer Update
Still no reply. One excuse upon the other. Worst service ever
King Price Insurance's replyOfficial
12 Jan 2026, 17:43An urgent follow up has been sent to the team to contact you tomorrow with an update.
King Price Insurance's reply12 Jan 2026, 17:43
Official
An urgent follow up has been sent to the team to contact you tomorrow with an update.
MT
Mariechen T's updateReviewer Update
14 Jan 2026, 16:33Irs been 3 weeks today. Still no reply or any sort of communication. I rest my cae.
MT
Mariechen T's update14 Jan 2026, 16:33
Reviewer Update
Irs been 3 weeks today. Still no reply or any sort of communication. I rest my cae.