NZ
Nyezi Z
1 reviews | Active since Dec 2021
23 Oct 2023, 11:32
Unpleasant First Time Experience @ King Price!!!
...I was profiled and underwritten by Lucas Mnguni who sounded enthusiastic and eager to attain, especially My banking details in order to initiate the debit order the follow day (18/10/2023).
He informed Me that he would send Me My cover and policy schedule once the above had been fulfilled but has failed dismally as I had to call earlier today (almost an entire week later) to request this documentation.
He promised that he'll share a link with Me in order to capture images of My vehicle but this also followed his set standard, My cellphone numbers also seems to have been captured incorrectly according to the schedule that I have now received. Not a pleasant first time experience from King Price!
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Replies (1)King Price Insurance's replyOfficial
23 Oct 2023, 11:51Hi Nyezi,
Thank you for getting in touch with us. We’d like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Rest assured, we’ll investigate this further and contact you as soon as possible with an update.
Royal regards,
The king’s court
Thank you for getting in touch with us. We’d like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Rest assured, we’ll investigate this further and contact you as soon as possible with an update.
Royal regards,
The king’s court
King Price Insurance's reply23 Oct 2023, 11:51
Official
Hi Nyezi,
Thank you for getting in touch with us. We’d like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Rest assured, we’ll investigate this further and contact you as soon as possible with an update.
Royal regards,
The king’s court
Thank you for getting in touch with us. We’d like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Rest assured, we’ll investigate this further and contact you as soon as possible with an update.
Royal regards,
The king’s court
