IU
Immaculate U

1 reviews | Active since Nov 2019

17 Nov 2019, 14:56

Unpayed claim

It’s a pity I have to rate!joined this insurance in July September was involved in an accident They are refusing to pay for my claim and cancelled the policy saying that I didn’t tell them about my previous claims!when I joined I was asked how many accidents was I involved in in the past 3 years of which I said 2 went on to tell them I also claimed for a windscreen chip with previous insurance!now king price says I said only 2 claims and they don’t want to pay my claim!i asked for recordings they gave me the run around!now they are saying because I have submitted with ombudsman the recording I will get through them

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Replies (1)
King Price Insurance
King Price Insurance's reply18 Nov 2019, 09:05
Official
Hey Immaculate  We’re really sorry that you’re unhappy. Unfortunately, we can’t respond to you while the matter is sitting with the Ombudsman – as this matter currently is. (It’s not a personal thing, it’s a legality.)  Royal regards