PN
Phindile N
1 reviews | Active since Apr 2021
03 Nov 2025, 14:51
unpaid third claims
its terrible, its been over 2 months now waiting for authorization to fix my car under a third party claim,when their client hit my car. its unacceptable service, i have to follow up every week with them and be told their are waiting on management to approve my claim, everything was sent within the first 2 weeks from the accident and they made me get a letter from my insurance to say i will not claim from it while they are not finalizing my 3rd party claim .
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Replies (3)
King Price Insurance's replyOfficial
03 Nov 2025, 15:07Hi Phindile
Our sincerest apologies for the negative experience.
Please note a 3rd party claim against our client is a legal process, our legal team will be in contact with an update and to discuss any concerns you may have.
Our sincerest apologies for the negative experience.
Please note a 3rd party claim against our client is a legal process, our legal team will be in contact with an update and to discuss any concerns you may have.
King Price Insurance's reply03 Nov 2025, 15:07
Official
Hi Phindile
Our sincerest apologies for the negative experience.
Please note a 3rd party claim against our client is a legal process, our legal team will be in contact with an update and to discuss any concerns you may have.
Our sincerest apologies for the negative experience.
Please note a 3rd party claim against our client is a legal process, our legal team will be in contact with an update and to discuss any concerns you may have.
PN
Phindile N's updateReviewer Update
04 Nov 2025, 18:59after 2 months of the run around, King price comes back to say they are rejecting my claim because their client was put in a difficult position? what about me and their client admitted he was at fault for driving into my car but they don't want to pay for my car. im taking this to the ombudsman and my lawyers are going to deal with their client, they wasted to months and no to mention the money i had to pay for quotations that they requested. this is not over. King price by rejecting my claim you are saying what ? did i ask for your client to drive into my car? who is supposed to pay for it as it was not my fault he went on my lane. i want my car fixed.
PN
Phindile N's update04 Nov 2025, 18:59
Reviewer Update
after 2 months of the run around, King price comes back to say they are rejecting my claim because their client was put in a difficult position? what about me and their client admitted he was at fault for driving into my car but they don't want to pay for my car. im taking this to the ombudsman and my lawyers are going to deal with their client, they wasted to months and no to mention the money i had to pay for quotations that they requested. this is not over. King price by rejecting my claim you are saying what ? did i ask for your client to drive into my car? who is supposed to pay for it as it was not my fault he went on my lane. i want my car fixed.
King Price Insurance's replyOfficial
05 Nov 2025, 08:41Hi Phindile,
As previously noted, a third party claim is a legal claim and not a normal insurance claim. It is a lengthy process as explained to you by our legal team. You may consult with the legal department of your own insurer for legal advice on the merits of the claim.
As previously noted, a third party claim is a legal claim and not a normal insurance claim. It is a lengthy process as explained to you by our legal team. You may consult with the legal department of your own insurer for legal advice on the merits of the claim.
King Price Insurance's reply05 Nov 2025, 08:41
Official
Hi Phindile,
As previously noted, a third party claim is a legal claim and not a normal insurance claim. It is a lengthy process as explained to you by our legal team. You may consult with the legal department of your own insurer for legal advice on the merits of the claim.
As previously noted, a third party claim is a legal claim and not a normal insurance claim. It is a lengthy process as explained to you by our legal team. You may consult with the legal department of your own insurer for legal advice on the merits of the claim.