LH
Lindokuhle H

1 reviews | Active since Nov 2019

06 Nov 2020, 10:27

Unjustifiable Premium Increases

King price increased my premium by a whole R100, without my concern nor proper formal communication. Having sent an inquiry their consultant called me, a whole manager from the client care department can not provide reasons but only blames the system and they do not want to remove the extra R100 that has been added. I never thought King price robs their customers and I can never stay with such people. It's time to start looking somewhere else but my experience with King Price hasn't been a good one.

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Replies (1)
King Price Insurance
King Price Insurance's reply06 Nov 2020, 16:26
Official
Hi Lindokuhle,  Thank you for getting in touch with us. Please understand that there are a lot of factors that go into a premium increase. These include factors such as changes to your risk profile and claims history to just name a few.

Please accept our sincere apologies for your bad experience. We strive to make our clients smile, and we take it very seriously when we don’t. 

Royal regards, The king’s court