LH
Lindokuhle H
1 reviews | Active since Nov 2019
06 Nov 2020, 10:27
Unjustifiable Premium Increases
King price increased my premium by a whole R100, without my concern nor proper formal communication. Having sent an inquiry their consultant called me, a whole manager from the client care department can not provide reasons but only blames the system and they do not want to remove the extra R100 that has been added. I never thought King price robs their customers and I can never stay with such people. It's time to start looking somewhere else but my experience with King Price hasn't been a good one.
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Replies (1)King Price Insurance's replyOfficial
06 Nov 2020, 16:26Hi Lindokuhle, Thank you for getting in touch with us. Please understand that there are a lot of factors that go into a premium increase. These include factors such as changes to your risk profile and claims history to just name a few.
Please accept our sincere apologies for your bad experience. We strive to make our clients smile, and we take it very seriously when we don’t.
Royal regards, The king’s court
Please accept our sincere apologies for your bad experience. We strive to make our clients smile, and we take it very seriously when we don’t.
Royal regards, The king’s court
King Price Insurance's reply06 Nov 2020, 16:26
Official
Hi Lindokuhle, Thank you for getting in touch with us. Please understand that there are a lot of factors that go into a premium increase. These include factors such as changes to your risk profile and claims history to just name a few.
Please accept our sincere apologies for your bad experience. We strive to make our clients smile, and we take it very seriously when we don’t.
Royal regards, The king’s court
Please accept our sincere apologies for your bad experience. We strive to make our clients smile, and we take it very seriously when we don’t.
Royal regards, The king’s court
