UNHAPPY & DISAPPOINTED

Only a month and a half since we have been insuranced. Unfortunately we had a claim within that period which is currently a bad experience. A month since our car has been with the insurer and still our claim has not been resolved. No communication whatsoever as we are perceived to be ***** according to the administrator assigned to our claim.

Claim was rejected and we put a dispute against it and still no feasible feedback has been provided. Kingprice clearly doesn't value its clients and their lives.

I recommended my mother to Kingprice and with the level of poor customer service we have been experiencing she's in the process of cancelling her insurance. I had a 2nd car to be insured from 01.02.2022 I also cancelled that insurance. I was also promised a R500 cashback once she joins on the next premium, lol. What a lie

You are loosing out on alot of clients, that's for sure.