Unhappy customer

A King Price representative misled me into taking one of their products, the product does not cover what i was told it would and got a slap on my face when it was time to claim.. Worst part is for the last month i have been trying to get a hold of the recording to proce it and King Price has been promising to send but never did. Worst part is that i cancelled with MiWay to join king price and i never had such issues with MiWay