KC
Kedibone C

1 reviews | Active since Jun 2013

01 Apr 2021, 20:17

Unhappy Client

I’m not happy at all. What happened to super cheap quotes? I joined King Price late mid Feb and I was advised that my premium price would bit their competitors. Fair enough I thought why not try them. My monthly payment was R850 when I took the insurance and because I started working from home in March I was then advised that it would decrease and if I go back to the office I should advise them and it wont affect my premiums that much, initially it did decrease from R850 to R832 and in March it decreased to R828. I have recently started working from the office and it will change from time to time ; one month at the office one month working from home. However I learned that what I was told in regards to the premium, was just a misleading. I’m now gonna be billed more than what I was advised that I will pay and on top of that I’m charged pro-rata again for making changes on my insurance. What sick games is King Price playing ? Is that what you guys call royalty service? I’d rather cancel and go back to my previous insurance if I’ll keep on paying pro-rata whenever I make changes to the insurance. The worse part is that I now pay more than what I was advised that I would pay. My vehicle kilometers have gone up and I'm on comprehensive insurance. Instead of premium going down as per their adverti*****t, it's actually escalating. What a reap off!!

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Replies (1)
King Price Insurance
King Price Insurance's reply06 Apr 2021, 17:05
Official
 
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our client care team will be in contact.