1 reviews | Active since Oct 2013

24 Apr 2017, 11:29

unhappy client

<p>last year december 25th i was involved in an accident, my insurance is king price the only fixed the car this year the end of january i got my car firs t week of feruary, they replaced the bumper. on the 17/18 of april 2017 just after few months(less than 3 months of them fixing the car the rear plastic bumber fell off..i called pronine and took the car there thought everything will because they said is possible that they rear plastic bumper can fall off it was lose and if they did not fit it correctly .</p> <p>on the 20th april i received an email saying i must pay ..was confused because i didnt do anything wrong surely after fixing something they must give you a gurantee or someone if anything goes wrong </p> <p>Good Day</p> <p>It is not possible for the spoiler just too fall off, I will get proline to get the vehicle in..this the the email from king price <strong>Brandon Mountjoy..</strong></p> <p><strong>i dont want to change insurance this after this service am not happy </strong></p>

0
Replies (1)
King Price Insurance
King Price Insurance's reply25 Apr 2017, 11:57
Official

Hi Lerato

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us or our service providers, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.

Amanda from our repair management department has been in contact with you to discuss your concerns and the way forward. Should you require any further assistance please do not hesitate to contact.

Royal regards

The kings court