LM
Luthando M
1 reviews | Active since Apr 2018
10 May 2022, 09:32
Unhappy about the service
Extremely unhappy in the manner in which my claim has been handled, i claimed for my cars windscreen replacement on the 22nd of March 2022. And yet i still drive around with a cracked windscreen today 10/05/2022. The service provider DGC Glass came to me twice with the wrong windscreen. No communication from DGC Glass until i call them, no follow up from King price to check if the claim went successfully or not. CKP***/1
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Replies (2)
King Price Insurance's replyOfficial
10 May 2022, 16:08Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We’ll give you a call soon to get a little more information, if that’s okay, so that we can sort this out.
King Price Insurance's reply10 May 2022, 16:08
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We’ll give you a call soon to get a little more information, if that’s okay, so that we can sort this out.
LM
Luthando M's updateReviewer Update
11 May 2022, 14:46Still no call, email or response from the king?????? I even emailed ***. I am worried and concerned
LM
Luthando M's update11 May 2022, 14:46
Reviewer Update
Still no call, email or response from the king?????? I even emailed ***. I am worried and concerned